The Repair Cycle

How your repair works

Ten transparent steps from the moment you book to the moment you drive away — you see every finding, approve from your phone, and pay by text. No phone tag, no surprises.

  1. 1

    Website click → Schedule

    Estimate

    Book online in under a minute — English or Spanish. You pick the time; we confirm.

  2. 2

    Intake / check-in → RO opened

    Estimate

    We check in your vehicle and open your repair order. Your VIN is decoded automatically — no paperwork for you.

  3. 3

    Digital Vehicle Inspection

    Estimate

    A technician performs a full digital inspection — photos and video of everything found, so you see exactly what we see.

  4. 4

    Diagnosis (AI + RAG)

    Estimate

    We diagnose the root cause using real data and our diagnostic methodology — not a guess.

  5. 5

    Estimate built

    Approved

    Each finding becomes a clear, priced line item. You get an honest, complete estimate — fast.

  6. 6

    Customer approval by text

    Approved

    We text you the inspection with an animation showing why each repair is needed. Watch, understand, and approve from your phone.

  7. 7

    Parts committed

    Committed

    Once you approve, we order the right parts and get to work.

  8. 8

    Repair in progress

    In progress

    Our ASE-certified technicians perform the work — backed by our 36-month / 36,000-mile warranty.

  9. 9

    Complete / QC / ready

    Complete

    We quality-check the repair and text you the moment your vehicle is ready.

  10. 10

    Pay by text → drive away

    Complete

    Pay securely from your phone with Text-to-Pay, then pick up your vehicle. No phone tag, no surprises.

Schedule your service

English or Spanish · (407) 348-3400

Schedule Service